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Daiko Wellness Private Limited (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, mobile applications, and other online services (collectively, the “Services”). By accessing or using our Services, you agree to the terms detailed in this Privacy Policy.
Information We Collect
- Information You Provide
- Name, email address, postal address, and phone number
- Account credentials (username and password)
- Payment details (e.g., credit/debit card information, UPI IDs)
- Age, gender, and location data
- Purchase history and preferences
- Information Collected Automatically
- IP address, browser type, device type, operating system, and browsing activity
- Cookies and similar tracking technologies to analyze user behavior
How We Use Your Information
We use your personal data to:
- Provide, manage, and personalize your experience with our Services
- Process transactions, fulfill orders, and manage subscriptions
- Communicate with you about your account, orders, or support inquiries
- Send promotional content, offers, and newsletters (with your explicit consent)
- Improve our Services using research, analytics, and user feedback
- Detect, investigate, and prevent fraudulent activities or security issues
- Comply with legal, regulatory, and contractual obligations
Sharing Your Information
We may share your data with:
- Service Providers: Third-party vendors for payment processing, logistics, IT support, and analytics
- Marketing Partners: With your consent, to provide targeted promotions and advertisements
- Legal Authorities: When required by law, legal processes, or to protect our rights
- Business Transfers: During mergers, acquisitions, or sales of business assets
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Cross-Border Data Transfers
If your data is transferred outside India, we ensure compliance with applicable regulations, transferring data only to jurisdictions approved by the Indian government.
Grievance Redressal Mechanism
We are committed to addressing your concerns promptly. If you have any questions or complaints regarding your personal data, contact our Grievance Officer:
- Name: Sharanya S
- Email: grievance@daikowellness.com
- Response Time: Within 15 business days
Updates to This Privacy Policy
We may periodically revise this Privacy Policy to reflect changes in our practices or legal obligations. Significant updates will be communicated through email or notifications on our Services. The revised policy will take effect upon publication.
Contact Us
If you have questions or need assistance, please contact us:
Daiko Wellness Private Limited
Flat No. 203, Tanmayee Apartments
Above Indian Bank
Srinagar Colony Main Road
Hyderabad, 500073
Telangana, India
Email: care@daikowellness.com
YOUR PRIVACY IS A PRIORITY FOR US, and we are dedicated to protecting your personal data. By using our Services, you acknowledge and accept the terms outlined in this Privacy Policy.
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